Training can be an great asset or a great cost it will depend on your POV!
π€· Why train my team?
“People don't like to be sold, but remember: THEY LOVE TO BUY.” Jeffrey Gitomer π¨
π§ Neuroscience clearly demonstrates that at least 85% of our decision making is unconscious!! (Gerald Zaltman - Harvard University)
π² If consumers don't have conscious access to their decisions, they can't be sure why they decide for one product or another.
π Successful companies win not because they offer the products consumers ask for, but because they offer the ones they never imagined asking for!
π€ The market has moved from the B2B era (business to business) to the P2P era (people to people).
π Today we speak in a more direct, faster, more practical and more personal way, we differentiate ourselves by the ability to customize, to be unique.
❤️ Customers don't buy products, but the expectation of having them!
πͺ The products are cold, the "experiences" with the products are unique, unforgettable, as they directly affect people's emotions.
✅ Really innovative companies focus on the quality of experience that essentially arises from all possible interactions that exist between companies and their customers.
π§ Want to know more?

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